Ways to reach them
- Live chat
- 24/7 customer service
- official channel, 00:00 to 23:59
- Telegram
- listed
- listed
- Help Center
- searchable answers
From the app's Message Center on 15 November 2026.
We do not print phone numbers or chat links here. They can change, and a wrong one is worse than none. Take them from the Support tab, where AR999 keeps them current.
How to get there
Open the lobby
Use this link or your app.
Tap Support in the bottom bar
It is the fourth tab, with the headset icon.
Pick a channel
Live chat is at the top. WhatsApp, Telegram and Facebook are in the row below.
Or search the Help Center
It has a search box and sections such as "Cashout Questions".
Have this ready
- Your account ID. It is under your name in the Profile tab.
- For a payment: the amount, the time, the method and the transaction ID from your wallet.
- A screenshot of what you see.
The rest of the Message Center
Besides Support, the Message Center has tabs for News, Notice, Marquee and Reward Feedback. News and Notice are the app's own announcements, so look there if something no longer works the way this guide describes.
Quick answers are in our FAQ. For questions about this website, see contact.