Set two limits before you open the app
A money limit
An amount you could lose today without missing a bill, a meal or a payment to anyone. Deposit that and no more.
A time limit
Set an alarm on your phone. When it rings, close the app, whatever the balance says.
Write both down. A limit you only keep in your head is easy to move.
Rules that keep people out of trouble
- Never play with borrowed money, rent, fees or money meant for your family.
- Never deposit again to win back a loss. That is how a bad hour becomes a bad month.
- Do not play when you are upset, tired or have been drinking.
- Do not think of it as a job or a way to earn. It is paid entertainment, like a cinema ticket that sometimes gives change.
- Take the win. If you are ahead, withdraw some of it.
Warning signs
If any of these sound like you, stop now and take a break of at least a few weeks.
- You spend more, or play longer, than you meant to.
- You hide your playing from family or friends.
- You borrow, sell things, or skip payments to deposit.
- You feel restless or angry when you cannot play.
- You keep thinking about the next session, or about winning back what is gone.
How to stop
Withdraw what is left
Then leave the balance at zero. See the withdraw guide.
Ask AR999 to close or block the account
Use live chat on the Support tab and ask what they can do. We have not seen a self-exclusion setting in the app, so ask for it directly.
Remove the app and the saved password
Make it harder to go back on a bad day.
Tell one person you trust
Saying it out loud is the step that works best, and the one people put off longest.
Getting help
Talking to a doctor or a counsellor about gambling is normal, and it helps. Gamblers Anonymous runs free meetings, in person and online, for people who want to stop.
Adults only
You must be 18 or older. Keep your phone locked and your password private if children can reach your phone. Rules on real-money games differ from place to place, so check that playing is allowed where you live. More in our disclaimer.